1. What kind of information is collected?

We might ask for personal information, as well as your permission to use our image when you request a service, you are photographed or filmed during an experience, respond to a survey, participate in a contest, correspond or participate in a contest or similar activities. We will never use your image without your prior consent.

You decide whether to proceed with any activity that request personal information. However, if you do not wish to provide the requested personal information, you may not be able to complete the transaction.

When you visit our website we collect information known as “clickstreams”(IP address, domain name, etc.) This information, combined with the data you provided us, allows us to better personalize your visits.

2.We use personal information in the following ways:

a) To provide you with information about product updates, new products and services, flyers and informative emails, campaigns, promotions and research on ideas for future product and/or service improvements;

b) To help us create content that is relevant to you;

c) To provide you with special offers that may be of interest to you;

d) To help us create better products and services that meet your needs;

e) To allow you to download documents, gain access to services or participate in other activities that you choose;

f) To help you quickly find software, services or information about products and/or services that are important to you.

3. How do we protect your personal information?

To ensure the security of your personal information, we have established a series of security measurements. Your personal information is stored on secure networks, which can only be accessed by a limited number of people who have special access rights and are committed to respecting and maintaining the confidential nature of such information.

Despite these measurements, when you provide personal information on the Internet there is always a risk that it may be intercepted and used by third parties beyond our control.

Although we make every effort to protect your personal information and privacy, we cannot guarantee the security of information you make available over the Internet.

4. Who has access to your personal information and to what extent?

Only Battuta Experiences has access to your information. We do not sell, exchange or transfer your personal information to third parties in any way. Your personal information may be transferred to external subcontractors to provide us with certain services, such as to provide technical assistance. We require such subcontractors to keep our customers’ personal information secure and confidential. We also require that these vendors use personal information only on behalf of our company.

You can at any time choose not to allow the sharing of your personal information with third parties. Such a request can be made through our social media page, through the website or by email.

5. Links

In order to improve the services offered, we may include links to third party websites. We are not responsible for the privacy practices of those websites. We recommend that you read the respective privacy statements, as they may differ from ours. Our company cannot be held responsible, nor can it be held responsible for the content and activities of such websites.

6. Cookies

This website uses technology widely known in the industry as “cookies”. A cookie is a unique text file that a website sends to your browser software. Cookies allow a website to customize the information presented to you, based on your browsing preferences. We may use cookies to personalize your pages or to “remember” you when registering products or services. If you do not want cookies in your browser, you can set it to reject cookies. Rejecting cookies may affect your ability to use some of the services on our website.

This site also uses cookies to track visits to our website. The information collected in this way helps us to optimize content, navigation and performance.

7. Changes to the privacy policy

In the future, we may choose to modify or update this policy, either due to changes in legislation or to cover new internet developments. Therefore, we reserve the right to make any changes in this regard and we ask that you visit this page regularly, as such changes may affect you as a visitor to our website.

9. Contact us

For any questions regarding this privacy policy and privacy aspects of our products and services, or to make a complaint, please contact: 
Phone: +351 911 765 669
E-mail: info@battutaexperiences.com